Support
PureShot support
Help for Process Zero capture, visible camera controls, advanced profiles, hardware capability fallbacks, and local media handling.
Support email
pureshot@mesikalabs.com
General support
support@mesikalabs.com
Launch access
Free iOS camera app
Data model
Local capture and system export flows
Device support
Baseline capture supports iPhone 15 and newer plus M-series iPad models. Apple Log, ProRes-oriented workflows, and external SSD indicators are available only where supported hardware and OS capabilities allow them.
Controls and profiles
- Use the visible resolution control for common Photo and Video format choices.
- Use Auto when the active camera limits available formats.
- Pinch on the viewfinder or use the compact lens chips for common 0.5x, 1x, and 2x zoom behavior.
- The Profiles panel exposes Photo, Video, Lens, and Capabilities details without crowding the main camera surface.
- If a feature is unavailable on a device, PureShot shows a clear fallback instead of silently hiding the limitation.
Privacy and storage
PureShot is designed as a local camera utility. Photos, videos, and capture metadata stay on the device unless you explicitly export or share media through iOS system flows.
Privacy and legal
Read the Privacy Policy and Terms of Service. Billing questions can be sent to billing@mesikalabs.com.